Hello there! I’m Jen.
As a designer, optimist and story-seeker, I’m committed to shaping innovation into products that everyone can use and love. I’m curious about everything and happiest when working on the impossible problems. Talk to me about alternative futures, digital psychology and techno-ethics.
Product Designer @ Meta
Projects include: Profile switcher (as seen on Lifewire, The Verge & CNBC), Meta accounts for VR (as seen on Tech Crunch & The Verge), Avatars (as seen on The Verge & Engadget), Cross-posting (as seen on TechCrunch), Accounts Center
Other project highlights
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Scotia iTRADE
Led design of Scotiabank’s new trading app from conception to MVP. Hired and managed the design team. Guided creation of a new design system for all wealth products.
As seen on Yahoo
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Scotiabank Daily Banking App
Led design from conception to launch to growth for the Search product released first as part of Scotiabank’s new award-winning daily banking app launched in 2019.
My thoughts on Search as a tool for co-creation
Featured in RGD Accessibility Handbook (p.50)
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Scotiabank Help Journey
Led design for Scotiabank’s Help Journey across Help Center, Chat, Chatbot, Appointments and Contact Us. Developed Scotiabank Help Center from conception to launch to growth. Created American Sign Language (ASL) video library out of a research insight and into a launched product. Led COVID-19 response efforts that helped get relevant relief info to millions of customers.
American Sign Language video library
Speaking on Scotiabank’s accessibility efforts for International Day of Persons with Disabilities
The origin story of the American Sign Language video library